Once an order is confirmed, it is processed quickly and can unfortunately not be changed or cancelled until you have received it. If your order is already being prepared or is on its way, we’re unfortunately not able to cancel or intercept the shipment at that stage. However, this does not affect your right of withdrawal. Once your order has been delivered, you’re of course welcome to request a return the products instead. Please note that a refund request must be made within 14 days from the day you receive or pick up your order.