Frequently asked questions
Unfortunately, it is not currently possible for you to edit your order content, nor your address, after the order has been placed and paid for.
You have the right to return your order within 14 days of delivery. You will get a full refund of your order but you will have to cover the cost of your return yourself. For details please visit chapter 6 for EU, US, CA or chapter 8 for UK, Return Policy, in the general terms.
You can pay with Visa, Mastercard and American Express. In some regions, Klarna and Paypal are also options. If so, they will appear during the checkout process.
Please visit the FAQ section for more information.
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If you can’t find the answer to your question in the FAQ section, feel free to contact us. Use the contact form below for questions about orders, shipments, returns, etc.
Maurten Ambassador applications
To apply to be a Maurten Ambassador, visit our application page here.
Have you bought Maurten products from any of the following countries and need help with order-related questions?
- Australia and New-Zealand: Contact Maurten Australia
- Brazil: Contact Maurten Brazil
- Greece and Cyprus: Contact Maurten Greece
- Japan: Contact Maurten Japan
- Norway: Contact Maurten Norway
- Mexico: Contact Maurten Mexico
- South Africa: Contact Maurten South Africa
- Hong Kong and Singapore: Contact Maurten Hong Kong
- United Arab Emirates, Saudi Arabia, Kuwait and Qatar: Contact Maurten United Arab Emirates