Preguntas frecuentes

Payment

0

Q:

Can I split my payment across multiple methods?

A:

Unfortunately, it is not possible to split a payment across multiple payment methods for a single order.

Q:

Why was my payment declined?

A:

Payments may be declined due to incorrect card details, insufficient funds, or bank security checks. Try again or contact your bank for more information.

Q:

Does the price shown include VAT or taxes?

A:

Prices shown on maurten.com include VAT for customers within the USA.

Q:

When will I be charged for my order?

A:

You will be charged once your order is confirmed.

Q:

Will I receive an invoice or receipt?

A:

Yes. You will receive an order confirmation and receipt by email after your purchase is completed.

Q:

Can I pay in a different currency?

A:

Prices are displayed in the local currency of your region. The final amount will be shown at the checkout before payment is completed.

Q:

Is my payment secure?

A:

Yes. All payments are processed through secure, encrypted payment systems.

Q:

What payment methods do you accept?

A:

We accept major credit and debit cards, as well as other local payment methods shown at checkout (Apple Pay, Google Pay, PayPal, Klarna).