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Home / FAQ / Shipping

Maurten Shipping information

We currently ship to selected countries within the European Union (excluding the Canary Islands and Andorra), the US and Canada. We are working hard to start shipping to more countries as soon as possible. Sign up for our newsletter for the latest information on new markets.

To buy products in Australia, visit maurten.com.au.
To buy products in Greece, visit maurten.gr.
To buy products in Japan, visit maurten.jp.
To buy products in Mexico, visit maurten.mx.
To buy products in South Africa, visit maurten.co.za.
To buy products in Hong Kong, visit maurten.com.hk
To buy products in Brazil, visit maurtenbrasil.com.br.

Maurten products are now available in retail stores in New Zealand and Switzerland. You can also find stores in countries within the European Union and the United States. See the list of countries in the Store Locator.


Yes we do - Shipping costs are shown during checkout after you enter your shipping address. Depending on your location and order value, we can offer free shipping, or a reduced shipping rate.

Mainland France & Corsica//Spain/Portugal/Germany/The Netherlands/Belgium:

Standard shipping rate - 5€
Orders 60€ and over - free

Rest of the European Union:

Standard shipping rate - 10€
Orders 60€ and over - 5€
Orders 100€ and over - free

The United Kingdom:

Standard shipping rate - £6
Orders £60 and over - free

The United States:

Standard shipping rate:
Orders below $60 - $10
Orders $60 and over - $5
Orders $100 and over - free

Express shipping rate - $20

Canada:

Standard shipping rate - $10
Orders $90 and over - $5
Orders $120 and over - free

European Union (excluding Malta and Cyprus)

  • The expected delivery time is 3-7 working days

Malta and Cyprus

  • The expected delivery time is 7-10 working days, due to local customs checks.

United States

  • The expected delivery time for standard shipping is 3-7 working days.
  • The expected delivery time for express shipping is 2 days for orders made before 3pm. Orders made after 3pm are processed and shipped the next day.

Canada

  • The expected delivery time is 3-6 working days.

United Kingdom

  • The expected delivery time is 2-5 working days. Please note: We do not deliver to Guernsey or Jersey.

Seasonality

During periods of high demand (such as around Black Friday, or the festive season), our carriers are working under higher demand, and delivery may take a day or two longer than usual.


European Union

  • Your order will be delivered with DPD

United States

  • Standard shipping orders are delivered with UPS. Please note - we do not deliver to PO boxes in the USA.
  • Express shipping orders are delivered with Fedex.

Canada

  • Your order will be delivered with Fedex or Canada Post. If it is important for you to know the exact courier, please contact help@maurten.com

United Kingdom

  • Your order will be delivered with DPD. Please note: we do not deliver to Guernsey or Jersey.

You will get a tracking code once the order is dispatched to you from our warehouse.

If you have not received your order within 14 days, please send an e-mail to help@maurten.com. Remember to include your order number in the e-mail.

Please contact help@maurten.com for further assistance. Always include your order number in the e-mail.